Partner & Board Member, Visium · Former Partner at McKinsey
AI-native ops
hello@sambourton.ai
linkedin.com/in/sambourton
00:00 Thirty minutes end to end. Hard stop 09:45. Finish by 09:44.
Open:"There is a panel at three on how you should run your own firm on this. I am going to leave that to them, and talk about what you are underwriting instead."
Shape: three sections of six, eight and eight minutes, then five minutes of questions.
Cut plan: past 09:32 at the end of Section 2, drop slides 10 and 11 and go to slide 12 and the close.
Deck v9, 21 September. Slide 1 callout: closing sentence on models that answer versus agents that act. Slide 4 callout opens with "the bar ... is modest". P print key removed.
Deck v8, 18 September. Subtitle edits on slides 7 and 9 (adoption lagging), slide 12 callout now leads with "AI that comes with Trust baked in".
Deck v7, 17 September. Title slide: "AI-native ops" line added under the Visium line, LinkedIn QR code (linkedin.com/in/sambourton) bottom right.
Deck v6, 17 September. Thirteen slides plus the title, about twenty-one minutes on the current cues. The forty-eight capabilities slide is removed and the slides after it renumbered. Slide 1 Connectors and Communications captions extended. New headlines on slides 9 and 12, "applied frontier" on slide 13. Slide 12: "(and solutions)" on signal 02, "48" dropped from signal 03, Time to Review moved into a callout. Speaker notes rewritten as talking points.
Deck v5, 17 September. Design pass plus four requested edits: venue spelling, three slide 2 captions, slide 7 numerals removed, slide 8 bullets shortened.
01 · Section 1 · The spectrum
Slide 1 · The agentic spectrum
Beyond the prompt
What many people think of as AI is the far left edge of a spectrum. Each step right adds capability and autonomy. Most companies live at step one. The leap is not a better prompt: it's a different architecture.
Prompting
Mid-tier capabilities
Agentic differentiators
ChatGPT lives here
Agentic systems live here
01
Prompting
Type a question, get an answer.
02
Context
Knowledge of you, your team, your business. Memory that compounds.
03
Connectors
Live links to email, calendar, meeting notes, tasks, notes, shared drives.
04
Tools
Acts on systems: SharePoint, CRM, SAP, Salesforce.
05
Skills
Repeatable, reusable units of work.
06
Reasoning
Long-running, step-by-step decomposition.
07
Communications
Voice and chat, messaging apps, as native interfaces.
08
Outcomes
Give it a goal. It plans, acts, checks, loops until finished.
The strategic question is not "are you using AI?" Everyone is now. It's which steps along this spectrum are you anchored on and operating at. AI applications have moved from models that generate answers to agents that actually do things.
2 min The abstract, delivered straight: what most people call AI is the far left edge of a spectrum.
Each step right adds capability and autonomy. The leap is a different architecture, not a better prompt.
Walk steps one, two, five and eight. The others land by implication.
Poll: hands up, three bands. INSEAD split into rough thirds. This room will sit further left: "and you are the people funding the ones who claim to be at eight."
Callout: the question is not "are you using AI?". It is which steps you are anchored on and operating at.
Bridge: that is what the system can do. The second spectrum is who it does it for.
02 · Section 1 · The spectrum
Slide 2 · The second spectrum
Beyond the individual
It's easy to focus on the individual, and that is where the spending is: one person, one seat licence. The real value comes when a workflow runs across teams and departments, and getting there means changing how the organisation works, which is much harder and much slower.
Start here↓Maturity→
01
Individual
One person, one agent, their own work. A seat licence.
Where almost everyone is
02
Team
Shared context across a group. Handoffs, reviews, a common memory.
Harder than it looks
03
Workflow
An end-to-end process owned by the system, humans at the margins.
Where the ROI starts
04
Function
Finance, procurement, service ops delivered as agentic workflows, not org-chart units.
Where the org changes
05
Company
The operating model itself, rebuilt around the capability rather than around headcount.
True AI-native ops
It is easy to transform yourself. It is much harder to transform your team, your workflows, or your organisation. Everything a chat subscription buys you stops at step one on this axis, which is exactly why the P&L has not noticed.
2 min The hinge of the talk. A second spectrum: who the system serves.
"It is easier to focus on the individual, but the real value comes at the level of workflows across teams and departments, and that is much harder."
Five stops: individual, team, workflow, function, company. Almost everyone is at one. The ROI starts at three.
Investor read: seat licences sell on the first spectrum. A product that made the customer change how the work runs is on the second. Different margins, different defensibility, currently priced the same.
Callout: everything a chat subscription buys stops at step one here, which is why the P&L has not noticed.
Keep this slide about who the system serves. Rings and org layers belong to slide 8.
03 · Section 1 · The spectrum
Slide 3 · How they communicate · Three models of human and agent communication
When agents start talking
As everyone gets their own agents, the real question becomes who talks to whom. Three models, each more powerful, and more tangled, than the last. Start from personal agents and progress only as your trust, guardrails, risk, security and ROI mature.
Start here ↓Maturity →
01 · today
You and your agents
You talk to your own agents. One human directing their own fleet. AI never sends messages on your behalf.
02 · plus ones
Every function gets a +1
Finance, HR and IT each have a virtual +1 that anyone in the company can talk to, through the same chat and collaboration tools people already use. (The "Plus One" model.)
03 · agents ↔ agents
Agents talk to agents
Your agents talk to other people's agents, then report back to humans. Hugely powerful, and complex very fast.
Your collaboration tools become the substrate for agent collaboration. The new governance question isn't "can we use AI?", it's who is allowed to talk to whom and about what. Mature your use of agents "as fast as (safely) possible, but no faster."
90 sec Once everyone has agents, the question is who talks to whom. Three cards, left to right, once.
01: you direct your own agents. Nothing is sent on your behalf.
02: every function gets a +1 that anyone can talk to, in the chat tools people already use. The model, not a case study.
03: agents talk to other people's agents and report back. Hugely powerful, complex very fast.
Start at one. Move right as trust, guardrails, security and ROI mature: "as fast as (safely) possible, but no faster."
Governance: not "can we use AI?" but who is allowed to talk to whom, and about what. An organisational question, not a capability one.
Bridge:"So that is the spectrum, twice, and the shape of the conversation. Now the uncomfortable part. Almost everyone is at model one, at step one, and it has not moved in a year."
04 · Section 2 · Where everyone actually is
Slide 4 · The capability gap
Where everyone actually is
Individual productivity is now well-established, and close to universal. Enterprise profit is where we were in 2025, after another year of record spending, still waiting for ROI at scale.
% of respondents · 0 to 100
AI improves my own productivity
80%
AI helps me make better decisions
50%
Any EBIT contribution from AI
37%
5% or more of EBIT, and "significant" value
6%
The bar for McKinsey's 6% "high performers" is modest: they use AI to transform the organisation rather than insert it into existing work; adopt a broader set of best practices; deploy a wider range of AI technologies; actively manage AI risk; and 3/4 report redesigning workflows because of it.
McKinsey & Company / QuantumBlack, The state of AI in 2026: On the road to ROI, August 2026: 80% p11 and Exhibit 5; 50% p11; 37% p3 and p12; 6% p3 and p17; high-performer definition p3 and exhibit footnotes p20 to p22 (n = 92). Survey fielded 4 May to 8 June 2026, n = 1,719.
2 min Let the chart sit for a beat. The shape does the work.
80% say AI improves their own productivity. 50% better decisions. 37% any EBIT contribution. 6% at 5% or more of EBIT.
Individual productivity is near universal. Enterprise profit is where it was in 2025, after another year of record spending.
High performer, report p3:"those who attribute at least 5 percent of EBIT to their use of AI and describe the technology's impact as 'significant'". 92 of 1,719 respondents, flat on 2025.
"Only 6% are beyond this, and look at the definition, it is quite modest. The ROI accrues at the workflow."
What sets them apart, p17: transform the organisation, broader best practices, wider range of AI technologies, active risk management. Three-quarters redesigned workflows, up from 55%, against one-quarter of everyone else.
Wording: "respondents", not "companies". "Any EBIT contribution", not "positive ROI". "Three-quarters" and "one-quarter", not 73 and 25.
If challenged: the 37 and 6 are prose in the report, pages 3, 12 and 17. 88 / 39 / 6 is the November 2025 edition, superseded.
05 · Section 2 · Where everyone actually is
Slide 5 · The same spectrum, in the survey data
Scaling stops at the left edge
Split the survey by what has reached scale and the order of the bars is the spectrum from slide 1. Chatbots are scaled in most large companies, coding agents in about a third, and agents that act across a workflow in a quarter at best.
Share of organisations that have reached the scaling phase, by tool
Under $1bn revenue $1bn revenue or more
AI chatbots
39
64
Specialised AI tools
20
35
▼ Agentic AI
Software coding agents
17
31
Other AI agents
13
25
40%
of companies over $1bn are scaling agents in at least one function, up from 27%. Includes coding agents. Across the whole organisation the figure is 25%
22%
of companies under $1bn. 21% a year ago, essentially flat
32%
have declined a software purchase because they could build it with coding agents. 41% in tech
McKinsey & Company / QuantumBlack, The state of AI in 2026: On the road to ROI, August 2026: bars Exhibit 3 ("at least scaling", n = 595 at $1bn+, n = 1,035 below); 40 / 27 / 22 Exhibit 2; 32 / 41 Exhibit 4. Fielded 4 May to 8 June 2026, n = 1,719.
90 sec The order of the bars is the spectrum from slide 1, redrawn from the survey.
Chatbots, then coding agents, then agents that act across a workflow. The same left to right.
At $1bn or more: chatbots scaled in 64, coding agents in 31, other agents in 25.
The "Agentic AI" bracket is the report's own grouping.
40% of large companies are scaling agents in at least one function, up from 27%. Under $1bn: 22%, from 21. "Essentially flat", not "no movement".
32% have declined a software purchase because they could build it with coding agents, 41% in tech. Every SaaS line item in a portfolio is now contestable.
It cuts both ways. Salesforce, Microsoft, NetSuite are extremely well placed, and a third of their prospects just decided to build. Incumbents win the distribution, point solutions win the workflow.
06 · Section 2 · Where everyone actually is
Slide 6 · The matrix, redrawn to scale
Where agents have scaled
Agent use that has reached the scaling phase, by industry and function. Press T to redraw it.
0%
McKinsey & Company / QuantumBlack, The state of AI in 2026: On the road to ROI, August 2026, sidebar exhibit p8, "AI agent use that has reached the scaling phase, by industry and business function, % of respondents". McKinsey Global Survey, 4 May to 8 June 2026, n = 1,719; industry bases n = 44 (insurance) to n = 230 (professional services). Redrawn.
90 sec A published exhibit, redrawn live. Key: T.
Open on "As published": the exhibit as printed, all thirteen columns, software engineering included.
"This is a good chart and I am going to redraw it, because the published version normalises to the highest number in the grid, which is thirty-one percent, and that makes a sparse map look dense."
Press T. Shading re-anchors to 100%, the grid goes nearly white, the software engineering row greys out.
"A coding agent is one person being more productive, not an agentic workflow."
Payoff: we found the intersection points in every value chain for machine learning. The same will happen here, faster. This chart is the before picture.
If asked: public and social sector was surveyed (n = 71 to 81) but the agent-by-function cut was not published.
07 · Section 2 · Where everyone actually is
Slide 7 · The diagnosis
So why is it stuck?
The capability shipped. But adoption and impact are lagging. Five things hold the second spectrum still, and every one of them is organisational.
Governance and the org itself
Managers of managers of managers, and the meeting calendar that holds them together.
AI put under corporate IT
The eighteen-month enterprise chatbot project: the data warehouse and the data lake wearing a new coat.
Trust
The CIO's view: risk, data access, hosting, model choice, sovereignty. Every one of them a legitimate delay.
The non-functional tax
Infrastructure, cost, routing, hosting, evaluation. Every point solution solving all of it again, for a handful of users.
Pace
The industry moves faster than a procurement cycle. No pick-it-up-and-go culture.
32%
expected AI-driven headcount cuts, asked in 2025
14%
actually saw them a year later
"The limiting factor is increasingly the organization's ability to absorb change."
Tara Balakrishnan · associate partner, McKinsey · p24 of the report
McKinsey & Company / QuantumBlack, The state of AI in 2026: On the road to ROI, August 2026: Balakrishnan quote p24; 14% and 32% p25 and Exhibit 16. Five causes and anti-patterns: Sam Bourton.
2 min The capability shipped, adoption and impact lag. Five causes, every one organisational. Land one and two, gesture at the rest.
01 Governance and the org itself. Managers of managers of managers, and the meeting calendar that holds them together. The comfort zone is a process, and processes are what agents cross.
02 AI put under corporate IT. The eighteen-month enterprise chatbot: the data warehouse and the data lake wearing a new coat. By the time it lands you would build it differently.
03 Trust. The CIO view, and the risks are real: data access, hosting, model choice, sovereignty. Each a legitimate delay.
04 The non-functional tax. Infrastructure, cost, routing, model selection, hosting, evaluation, A/B testing. Every point solution solves all of it again, for a handful of users, because there is no common platform.
05 Pace. The industry moves faster than a procurement cycle. Anything specified twelve months ago is now the wrong design, and everybody knows it while they finish building it.
Anti-patterns: AI reporting into IT. The 18-month chatbot. Specified last year, shipped next year. Governance as the whole programme. One agent, one person, declared done.
14 versus 32: 32% expected AI-driven headcount cuts in 2025, 14% saw them. The constraint is organisational absorption, not capability.
If asked: the itemised list of non-functional requirements (48 platform capabilities) is Sohrab Hosseini's, at Orq.ai. No named source for "there is no common platform", so it stays unattributed.
08 · Section 2 · Where everyone actually is
Slide 8 · The org onion
Software is cheap. Organisational change is expensive
Organisation & Business Context
Teams & People
System Architecture
Code & Technology
Funding and procurement lag the industry
Risk tolerance: data, hosting, sovereignty
Governance: who is allowed to decide
Conway's Law: you ship your org chart
Team topologies: who hands what to whom
Cognitive load: change one team can absorb
Bounded contexts: who owns which workflow
Skills and roles when agents share the job
Agents and tools wired to systems of record
The common platform: routing, hosting, evals
APIs and events the agents can act through
Data access and permissions
Models, frameworks, languages
Coding agents and developer experience
Databases and the data estate
Where horizontal AI tools stop
Vertical AI productsCross departments and workflows, so they have to reach these two rings. This is where the returns are waiting.
Horizontal AI toolsLive in these two rings. Engineering teams adopt them fast and nobody outside has to agree. This is why adoption looks universal.
Adapted from the "Onion Concept", James Lewis, Thoughtworks (thoughtworks.com/profiles/j/james-lewis). The four rings as drawn and the notes beside them are Sam Bourton's adaptation.
90 sec What a change has to touch. An anatomy of cost, not the scope ladder from slide 2.
Read from the middle outwards, once: "Code. Architecture. Teams. The organisation. Every AI tool you have been sold this year lives in the inner two. Every number you are waiting for lives in the outer two." Then stop.
Horizontal tools touch the inner rings. Engineering teams adopt them fast and nobody outside has to agree. That is why adoption looks universal.
Vertical products cross departments and workflows, so they touch every ring. That is why the returns look like nothing, and why the few that work are so hard to copy.
Investor turn:"What you are underwriting is ring depth. A product that stops at the two inner rings has a fast sales cycle, a small contract and no defence. One that reaches the outer two has a slow sales cycle, a large contract, and a moat made of somebody else's process. Right now the market prices them the same."
Diligence question: how far out does the product reach before the customer gets value, and did anyone there have to change behaviour? If nobody did, there is nothing to defend.
Keep the individual, team, workflow, function, company words on slide 2.
Credit: the onion concept is James Lewis, Thoughtworks. The four rings and the bullets are my adaptation.
09 · Section 3 · Where this is going
Slide 9 · The frontier
The new frontier already exists
Adoption is not keeping up. Put the two spectrums back on one page. The clusters of users and usage are already forming along both, and the far right end of each is running in production today.
What the system can do
Prompting
Mid-tier capabilities
Agentic differentiators
Frontier · OAI-HF
01
Prompting
02
Context
03
Connectors
04
Tools
05
Skills
06
Reasoning
07
Communications
08
Outcomes
Who it does it for
Frontier · OAI-HF
01
Individual
02
Team
03
Workflow
04
Function
05
Company
McKinsey & Company / QuantumBlack, The state of AI in 2026: On the road to ROI, August 2026: nearly nine in ten p5 and Exhibit 1; 39–64% and 13–25% Exhibit 3; 6% p3 and p17. OpenAI, "Research acceleration: a view inside OpenAI", openai.com, 6 September 2026. OAI-HF: METR, metr.org, 26 August 2026; Dario Amodei, "We Must Pace the Frontier", darioamodei.com, 12 September 2026.
2 min Both spectrums on one page. Keys 1 to 5 draw a ring each, same key removes it, rings stack.
1: nearly nine in ten respondents. One person and a prompt box.
2: the enterprise chatbot. Scaled by a company, still used one person at a time. Steps one to five.
3: agents that act across work, thirteen to twenty-five percent. The first ring to reach the workflow.
4: the six percent. Functions and companies run on reasoning and outcomes.
5: the frontier markers. OpenAI's research org at three agent-days per human day. OAI-HF: agents managing agents inside a benchmark coordinated, pursued a goal nobody set, and attacked the grader.
Dates: the incident was July 2026. Amodei's essay is 12 September 2026. HF is Hugging Face.
Optimistic read: the far right of both exists, so the empty cells can fill with what already ships.
Sober read: the first time we saw that end at scale, it went somewhere nobody asked it to. Both are true. The sober read sets up the close.
If pressed: over half of OpenAI's successful four-to-eight-hour tasks needed at least one human intervention. Autonomy is not yet unattended.
10 · Section 3 · Where this is going
Slide 10 · What the frontier labs are telling us
"Engineering is a solved problem"
Two forecasts, from the two companies best placed to make them, both made in the first two months of this year.
Anthropic · The Economist, Davos · January 2026
"Most, maybe all" of what software engineers do, within six to twelve months.
Dario Amodei, CEO
Microsoft AI · Financial Times · February 2026
"Most, if not all, professional tasks will be fully automated by AI within the next 12 to 18 months."
Mustafa Suleyman, CEO
Amodei: The Economist interview, World Economic Forum, Davos, January 2026. Suleyman: Financial Times interview, February 2026, on lawyers, accountants, project managers and marketers, with software engineering cited as the evidence.
45 sec The setup. Both quotes read flat, no commentary. Let the room agree.
Amodei, Davos, January 2026: "most, maybe all" of what software engineers do, within six to twelve months.
Suleyman, FT, February 2026: his exact words. The claim is about professional tasks; software engineering was his evidence, not his prediction.
Next slide within ten seconds of the second quote.
11 · Section 3 · Where this is going
Slide 11 · What the frontier labs are actually telling us
And yet: $9.75bn on human engineers, in 71 days
In the seventy-one days after those two forecasts, the same labs and their peers committed nine and three quarter billion dollars to putting people inside customers.
Company
What they committed to
Capital
Announced
Google Cloud
Partner fund for agentic AI, explicitly including teams of embedded Google forward-deployed engineers alongside the large integrators
$750M
22 Apr 2026
Anthropic
Ode, an enterprise AI services firm with Blackstone, Hellman & Friedman and Goldman Sachs. Engineers embedded in customers' core operations, aimed first at PE-owned mid-market firms. Launched with about 100 engineers
~$1.5B
4 May 2026
OpenAI
The Deployment Company, with nineteen investment firms, consultancies and integrators led by TPG. Acquired Tomoro and roughly 150 forward-deployed engineers
>$4B
11 May 2026
AWS
A Forward Deployed Engineering organisation. Pods of five or six engineers embedded per customer, seeded with "thousands" of them
$1B
30 Jun 2026
Microsoft
Microsoft Frontier Company. Six thousand people, industry specialists and engineers, working inside customer organisations
$2.5B
2 Jul 2026
Total
From the five companies with the best view on earth of how AI is actually being used
$9.75B
71 days
The companies with the most privileged view of how AI is really being used know their customers are going to need help. And that help is a service, not just a product. Sequoia's number for why: for every dollar an enterprise spends on software it spends six on services.
Google Cloud: googlecloudpresscorner.com, 22 Apr 2026. Anthropic / Ode: blackstone.com and cnbc.com, 4 May 2026. OpenAI: openai.com/index/openai-launches-the-deployment-company, 11 May 2026. AWS: aboutamazon.com, 30 Jun 2026. Microsoft: CNBC and GeekWire, 2 Jul 2026. 1:6 ratio: Julien Bek, "Services: The New Software", sequoiacap.com, 5 Mar 2026.
90 sec The punchline to slide 10. One move: the ledger, then the line. No row by row.
"Nine and three quarter billion dollars, in seventy-one days, from the five companies who can see every prompt on earth."
The companies with the best view of real usage know their customers will need help, and that help is a service, not just a product. Sequoia: one dollar on software, six on services.
If challenged: these are partly distribution plays to lock in model spend, and large consultancies invested in the OpenAI one, so incumbents are hedging. Even so, it is an admission that the model does not deploy itself.
Q&A: one founder selling to enterprise procurement: six to eight months to sell the product, two to three weeks to sell the same outcomes as a services engagement. One founder's experience, not a benchmark.
Headcounts, announced only: Microsoft 6,000, Tomoro about 150, Ode about 100, AWS pods seeded with "thousands".
Time check: past 09:38 arriving at slide 10, skip 10 and 11 and go to slide 12.
12 · Section 3 · Where this is going
Slide 12 · What to fund
Three signals I look for
The moat is moving to process knowledge and the org interface. The model and the agent are becoming inputs. But we don't have the maturity to assess agent quality yet, only that we can tell when it doesn't work.
01 · Real experience inside the client
Someone who has sat in the organisation being sold to. A senior operator paired with great technology, rather than two very smart people building agents for an industry neither has worked in.
02 · Workflow and organisation-level problems (and solutions)
Workflow and organisation-level problems rather than individual productivity: the second spectrum, step three and above. If the customer did not have to change how the work runs, there is nothing to defend.
03 · The NFRs already solved
Infrastructure, cost, routing, model selection, evaluation, hosting, done before the first customer. The shrink-wrapped feel of a consumer product, pointed at supply chain or procurement. Very few teams have it, and it shows in how few reach the workflow.
"We don't need to own the models, but we own the context. We own the interface which sits between your workflow and the models."
Jeremy Palmer · PhysicsX · September 2026
"37-40% of AI time savings get eaten by review."
Ryan Daniels and John Sarihan, Crosby · Sequoia Training Data · 2 September 2025
AI that comes with Trust baked in. The most important product metric is Time to Review.
Jeremy Palmer, PhysicsX, September 2026. Crosby quote: Ryan Daniels and John Sarihan on Sequoia Capital's Training Data podcast, 2 September 2025.
2 min Three signals. The moat is moving to process knowledge and the org interface; the model and the agent are becoming inputs.
01 Real experience inside the client. A senior operator paired with great technology, not two very smart people building for an industry neither has worked in.
02 Workflow and organisation-level problems, and solutions. The second spectrum, step three and above. If the customer did not have to change how the work runs, there is nothing to defend.
03 The NFRs already solved. Infrastructure, cost, routing, evaluation, hosting, done before the first customer. A consumer-product feel pointed at supply chain or procurement. Very few teams have it.
Palmer: own the context and the interface between the workflow and the models, not the models.
Crosby: 37 to 40% of AI time savings get eaten by review. The metric is Time to Review.
We cannot assess agent quality yet. We can only tell when it does not work.
Consultants, lightly:"One consequence I did not expect: consultants can make very good founders now, because they know where the work actually happens inside an organisation, and they already have the trust to get near it. I have become suspicious of founders who have never been inside one."
Optional list: ask which step they are at, ask for the second dashboard, underwrite the workflow redesign.
Time check: 09:41 leaving this slide, 09:38 if slides 10 and 11 were cut. Past 09:42, go straight to the close and take three questions instead of five.
Slide 13 · The close · the three thoughts
Three thoughts to leave you with
01
We already have everything we need to move the bars
Nothing on those charts is waiting for a new model. The empty cells are organisational, and every one of them could be filled with what shipped this year.
02
The applied frontier will move anyway
It is moving while we sit here, and in July we saw what lies beyond the 6% "high performers", and we saw we're not ready for it.
03
Will our vector look inconsequential in hindsight?
We allocate our time and resources to progressing the frontier of innovation and business, but the social and societal vectors are moving too, and they may be moving faster.
60 sec Three thoughts. The only part of the talk that is not about money.
01: nothing on those charts is waiting for a new model. The empty cells are organisational, and what shipped this year could fill them.
02: the applied frontier moves anyway. In July we saw what lies beyond the 6%, and that we are not ready for it.
03: a question, left as a question. Our vector is innovation and business. The social and societal vectors are moving too, maybe faster.
If asked, high performer: 5% or more of EBIT attributed to AI plus "significant" value. 92 of 1,719 respondents, flat on last year. A modest bar, and almost nobody clears it.
Then:"Before you ask me anything, one for you. What are you being told about AI right now that you do not believe?"